Registered Health Information Administrator (RHIA) Practice Exam 2025 – Comprehensive All-in-One Guide for Exam Success

Question: 1 / 400

Which type of organizational chart best supports general managers focusing on managing people and processes?

Hierarchical organizational chart

Vertical organizational chart

Matrix organizational chart

The matrix organizational chart is particularly beneficial for general managers focusing on managing both people and processes as it allows for a dual focus on functional areas and project teams. In a matrix structure, individuals report to multiple managers—typically both a functional manager (related to their specialized area of expertise) and a project or product manager (overseeing specific tasks or objectives). This model encourages better collaboration across departments and helps in efficiently managing resources by leveraging the skills and insights from various functions.

Since general managers often need to oversee diverse teams and coordinate activities across multiple projects, the versatility offered by a matrix structure supports enhanced communication and flexibility. It fosters a team-oriented approach where managers can easily shift priorities and resources depending on the current business needs or projects.

In contrast, the hierarchical organizational chart limits interactions to a single chain of command, which can result in siloed functions and a slower decision-making process. Similarly, vertical and product line management charts also limit the ability to simultaneously manage various projects and processes efficiently, focusing more on specific types of relationships or functions rather than the broader collaborative approach that the matrix structure encourages.

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Product line management chart

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